It shipped a week after I was told it would, only after I reached out to confirm. I tried to get a hold of someone to track my ubox but no one could tell me where it was and it arrived four days late.

i notified that we were to be there friday on wednesday. we arrived and had to wait nearly 1 1/2 hours to get access to the u-boxes Someone loading a box should not be tying up the warehouse.

Staff was knowledgable and attentive.

Box was picked up 1 week late, arrived just as late. Customer service was very porr when trying to find out when my box was to arrive.

Late shorthanded Box backwards-could not open.Waited hrs for pickup turn return.Not picked up Sun- called Monday- someone came late Wed.Gen Manager said will reverse delivery fee-very happy with that.

THe boxes are small, making packing them with larger furniture difficult. THe staff was amazingly helpful, Rian True was fantastic.

Harassing late notices though paid in full. No record of confirmed reservation. Damaged box/contents.

We were absolutely appalled to find that Uhaul is not set up to take pre-scheduled third party payments. A national moving company never does employer-sponsored moves. REALLY!?!??

It has taken too long and they got mixed with my box which caused the delay

Facility provided good service, but I had a hard time getting anyone to give me a straight answer about how the process works, but that was mostly when I called customer service