Box was two weeks late because computer system couldn`t process credit card on the day of drop off at the send off location. This cost me a lot of unexpected money, which is very frustrating.

Although disorganized called Tuesday to schedule pick-up Friday and had to call repeatedly Thursday when I did not receive a call back overall this was a good experience.

Our experience with customer service in Nashville was terrible making the good work on the part of the Horsham office irrelevant

So glad I went into the store. They were so helpful I went in and was out of the parking lot in 15-20 minutes. Great customer service! Thanks so much. Mary C. Lebanon Tn

The service we received at this facility was excellent. The staff is very helpful and considerate. They even called me promptly to let me know that I had left an item in the truck.

It was a much better experience dealing with the Nashville, TN folks than it was with the Charleston, SC King St people! Because of Nashville, we would be willing to do it again.

They originally told me it would take 8-10 business days to ship my box from TN to NJ, but it only took 3. Great and really helpful!

Good service, except that my credit card got stolen and had to be canceled, and UHaul billed a late notice rather than asking me to update it.

Easy move!

Staff was confusing with communication. On the phone, I was left on the line several times for over 30 seconds without warning or explanation, including when I picked up the phone initially